Shipping
UK
Free delivery on every order, sent by Royal Mail.
International
Free delivery on orders of 2 or more boxes.
For a single box: £7.49 to Europe, £9.49 to the rest of the world.
Customs and import charges
USA: Customs and handling charges are prepaid by us, so there’s nothing extra to pay on delivery.
Norway, Canada and rest of world: local import taxes and carrier handling fees may be charged on delivery by your local postal service (for example, Posten or Canada Post).
Returns & Exchanges
If your flashcards arrive damaged or faulty, please contact us within 14 days of receiving them and we’ll arrange a replacement or refund.
Please do not send returns to our trading address. Contact us first and we’ll provide the correct return instructions.
We cannot accept returns for opened or used sets unless they are defective.